Key Qualifications

EXPERIENCE: UI design, UX design, wireframing, prototyping, user research and analysis, visual design, front-end web development, information architecture, design thinking, user interviews, branding, marketing, user testing, contextual inquiry, heuristic evaluation, photography, psychology
CODING: HTML5, CSS3, JavaScript, JQuery, SharePoint, Bootstrap
EDUCATION: - Design Thinking Certificate, Cornell University
- User Experience Design & Development Graduate Certificate, Rochester Institute of Technology
- eMarketing Graduate Certificate, University of Virginia
- Bachelor of Arts (BA) Degree, Messiah College, Cum Laude
SKILLS: Communication, problem solving, empathy, critical thinking, team collaboration, remote and in-person teamwork, self-motivated
Software: Adobe Creative Suite, Axure, SharePoint/Designer, Microsoft Office, Acrobat, Visio, Sketch, InVision, Google Docs, Google Analytics


Iterative Design Thinking Process



Case Study 1

Example 1 Health Record Project Process
Example 1 Health Record Project Process
!Issues:   Incomplete patient health records were scattered over numerous medical EHR systems and difficult to obtain for patients, families and doctors, lacking portability and making healthcare less efficient and effective
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checkmarkProcess:   Defined the challenge, determined user goals and needs, empathy fieldwork, user analysis, brainstorming, wireframing, prototyping, UI design, user testing
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End results icon Results:     Our system provides one cohesive location for patient lifetime records, easing burdens for patients and families, while providing complete patient health history to doctors

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Case Study 2


Example 2 Castle Kayaks screenshot-Before
Visual Design/Mockups
Example 2 Castle Kayaks screenshot-After
!Issues:   Park needed an efficient and pleasant process, with social and safety features, for reserving kayak rentals
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checkmarkProcess:   Goal/task analysis, user research, competitive analysis, personas, IA, user workflows, wireframing, UI design
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End results ribbon icon Results:    An easy to use app design to make kayak rentals more fun and convenient, encouraging locals and tourists to use park facilities and spend money in town

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Case Study 3


User Flows/Wireframes

Example 3 Pig Parade screenshot-Before
Visual Design/Mockups
Example 3 Pig Parade screenshot-After
!Issues:   Public art statues were not attracting enough visitors and tourists. No easy way for tourists to find statues
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checkmarkProcess:   Goal/task analysis, user research, competitive analysis, personas, IA, user flows, wireframing, UI design
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End results icon Results:    A fun app design which encourages tourists to visit town, search for and learn about the public art statues, and spend money locally

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Case Study 4: Project Tracker for Government Client (Actual visuals not publicized for security reasons)


Lifecycle of Design and Development Project

Lifecycle of Design and Development Project
Finished Digital Product for Engineers
Finished Project for Hundreds of Engineers
!Issues:   Long paper trail, poor communication, slow business process. Users unable to keep track of process or status.
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checkmarkProcess:   Interviewing, Task Analysis, Requirements Analysis, SharePoint Development, User Testing, Job Aid Editing
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End results icon Results:    A streamlined business process speeding up work and allowing all stakeholders to view progress and status at any given time

Please contact me for password for entire portfolio



Phone: (757) 477-1244

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